Cookie Policy
We believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies.
What is a cookie?
Cookies are small files which are stored on a user's computer. They, and similar technologies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalised content.
Why do we use cookies?
Our Site uses cookies and similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse Our Site and also allows us to improve Our Site.
Some are necessary cookies for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these are not overridden by your rights), and, in some cases, where required by law, where you have consented to their use. If you have consented to use using cookies then you can withdraw this consent at any time by disabling them as described below.
Cookies also help us keep your account safe. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.
How long do they last?
A number of cookies and similar technologies we use last only for the duration of your web session and expire when you close your browser. Others are used to remember you when you return to Our Site and will last for longer.
What type of cookies do we use?
We use cookies and/or other similar technologies such as tracking GIFs, either alone or in combination with each other to create a unique device ID.
We use the following types of cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website and under our terms with you. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, make use of e-billing services or caching cookies which help improve performace and load times of pages on your browser.
- Analytics cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. They allow tracking of the pages and frequency you visit allowing us to tailor advertisements and offers to you. This helps us for our legitimate interests of improving the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Marketing cookies. These allow us to improve your shopping experience on our website by displaying things such as Recently Viewed Products, Product Wishlist, or tailor offers and products to your website usage.
Disabling cookies
Most web browsers automatically accept cookies and similar technologies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this.
The effect of disabling cookies depends on which cookies you disable but, in general, the website may not operate properly if all cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on Our Site.
If you want to disable cookies on our site, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit wikipedia.org, www.allaboutcookies.org, or www.aboutcookies.org.
Other helpful resources
Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.
- Google Chrome
- Internet Explorer
- Mozilla Firefox
- Safari (Desktop)
- Safari (Mobile)
- Android Browser
- Opera
- Opera Mobile
For other browsers, please consult the documentation that your browser manufacturer provides.
| Cookie Name | Cookie purpose | Cookie Expiry | Group |
|---|---|---|---|
| PHPSESSID | To store the logged in user's username and a 128bit encrypted key.This information is required to allow a user to stay logged in to a web sitewithout needing to submit their username and password for each page visited. Without this cookie, a user is unabled to proceed to areas of the web site that require authenticated access. | Essential 1st Party | |
| mage-cache-storage | This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors' browser. |
Essential 1st Party | |
| mage-cache-storage-section-invalidation | This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. |
Essential 1st Party | |
| mage-cache-sessid | The value of this cookie triggers the cleanup of local cache storage. | Essential 1st Party | |
| form_key | A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF). | Essential 1st Party | |
| mage-messages | Necessary for the functionality of the website's chat-box function | Essential 1st Party | |
| mage-translation-file-version | Used in context w ith the language setting on the website. Facilitates the translation into the preferred language of the visitor. | Essential 1st Party | |
| mage-translation-storage | Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor. | Essential 1st Party | |
| persistent_shopping_cart | Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper. | Essential 1st Party | |
| private_content_version | This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. |
Essential 1st Party | |
| store | Tracks the specific store view / locale selected by the shopper. | Essential 1st Party | |
| product_data_storage | This cookie used to determine which products the visitor has viewed - This allows the website to promote related products | Essential 1st Party | |
| login_redirect | Preserves the destination page the customer was navigating to before being directed to log in. | Essential 1st Party | |
| recently_compared_product | Stores product IDs of recently compared products. | Marketing 1st Party | |
| recently_compared_product_previous | Necessary for the compare-products function on the website. | Marketing 1st Party | |
| recently_viewed_product | This cookie used to determine which products the visitor has view ed - This allows the website to promote related products. | Marketing 1st Party | |
| recently_viewed_product_previous | Collects information on which products have been view ed by the visitor - This is used for optimizing the specific visitor's navigation on the website. |
Marketing 1st Party | |
| user_allowed_save_cookie | Indicates if the shopper allows cookies to be saved. | Essential 1st Party | |
| section_data_ids | Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc. | Essential 1st Party | |
| _ga | Used to distinguish users. | Analytics 3rd Party | |
| _gid | Used to distinguish users. | Analytics 3rd Party | |
| _gat | Used to throttle request rate. | Analytics 3rd Party |
